Financial Policy

Our Commitment

We consider dental care to be the #1 investment an individual can make towards their overall health, and it is our desire to provide you with exceptional care at an affordable price. Following diagnosis, the doctor will advise you of our plan for treatment and your estimated financial investment. Our goal is to help remove financial barriers so that you can receive the dental treatment you need and desire.

Payment Options

For your convenience we accept Visa, MasterCard and Discover.

If you have questions regarding your account, please contact us at Munselle Family Dentistry Healdsburg Office Phone Number 707-433-2425. Many times, a simple telephone call will clear any misunderstandings.

Patient Financing

We offer CareCredit as a payment plan for comprehensive dental treatment, CareCredit is an independent credit line, which means that there is an application and approval process that must be met through CareCredit prior to being able to use it at our office. CareCredit can be used at dental and medical offices as well as veterinarian offices.

Dental Insurance

Your insurance policy is a contract between you and your employer, not with your dentist. Please keep in mind that insurance is not designed to provide 100% benefit coverage, but rather is meant to assist you with the cost of your dental care. Your insurance plan may require a deductible and/or estimated co-payment, which will be collected at the time of service. We recommend that you review the specifics of your plan prior to your visit. As a courtesy we will be glad to file your claim for you provided we have complete and accurate insurance information. If payment for services already rendered has not been paid within 45 days, either by you or your insurance company, the remaining balance for treatment is considered due and collectible. Should additional means of collection become necessary, you may incur fees which will be added to your existing balance.

Grace Period

Sometimes due to unpredictable insurance benefits, balances can remain that are due and payable by you. Balances past due will be accessed a finance charge if they remain over 45 days after the service is completed. Any accounts overdue for patient payment in excess of 90 days may be referred for to an outside collection agency if our payment collection attempts are not successful. A returned check fee of $25 will be added to your account balance for any checks returned to us as non-sufficient funds (NSF).

Please remember you are fully responsible for all fees charged by this office regardless of your insurance coverage.